Enterprise Growth Partner for AI SaaS | Exec Engagement

EBAS Group; New York (NY); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

Well-being stipend

PTO

Job summary

EBAS Group is hiring an Enterprise Customer Partner in New York City or San Francisco to own a portfolio of post-pilot enterprise accounts. You will lead executive briefings, drive expansion, and surface AI use cases, reporting to the Chief Growth Officer.

In this high-impact role, you will coordinate with Engineering and Product, travel to client sites, and shape how we scale customer relationships while transforming operations with AI.

Qualifications

• 3–5 years of consulting or enterprise SaaS experience.
• 2+ years as an Engagement Manager or equivalent.
• Proven track record of growing client engagements.
• Strong analytical and structured thinker with project management skills.
• Comfortable with C-suite executives and day-to-day operators.

Responsibilities

• Day-to-day ownership of enterprise accounts — QBRs, exec briefings, account plans, and customer success
• Help customers move from AI adoption to genuine operational transformation
• Identify new use cases and drive expansion ARR through deeper deployment
• Bring customer insight into product decisions — what you hear shapes our roadmap
• Coordinate with Engineering and Product to make sure your accounts get what they need
• Travel to customer sites for in-person engagement with teams and executives

Skills

Executive-level communication

Strategic account management

Project management

Analytical thinking

C-suite engagement

Job description

EBAS Group is hiring an Enterprise Customer Partner in New York City or San Francisco to own a portfolio of post-pilot enterprise accounts. You will lead executive briefings, drive expansion, and surface AI use cases, reporting to the Chief Growth Officer.

In this high-impact role, you will coordinate with Engineering and Product, travel to client sites, and shape how we scale customer relationships while transforming operations with AI.