Federal Starlink Account Manager (Canada)

Ativesite

Redmond (WA)

In loco

USD 115.000 - 185.000

Tempo pieno

7 giorni fa

Candidati tra i primi

Aumenta le possibilità di ricevere una risposta da questo datore di lavoro

Il tuo curriculum e una lettera di presentazione personalizzati, che corrispondono esattamente a ciò che sta cercando.

Supera i filtri ATS

Descrizione del lavoro

SpaceX in Redmond, WA is recruiting for a Starlink Account Manager (Canadian Federal) to manage a robust portfolio of government customers from contract signature onward, ensuring onboarding success and long-term retention. You will deliver top-tier service, build strategic relationships, and drive growth across cross-functional teams.

The role requires 4+ years in account management or government-facing roles, plus strong negotiation, communication, and program management skills.

Competenze

Bachelor's degree; OR high school diploma/equivalency certificate and 5+ years of professional business development, operations, engineering, or account management experience
4+ years of experience in account management, customer success, or business operations
1+ years of experience working with government customers

Mansioni

Act as the primary point of contact for a portfolio of federal government customers from contract signature onward
Deliver impeccable customer service and resolve issues promptly
Build relationships to identify requirements and manage expectations
Collect and champion customer feedback to influence development
Retain and grow the value of accounts
Identify readiness, requirements, schedules, and risks to realize forecasted revenue
Serve as internal expert in federal government vertical and shape strategic direction
Lead implementation of processes and system improvements to accelerate growth