Enterprise Events Growth & Success Manager

01A; Palo Alto (CA); Presencial; USD 158.000 - 193.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare coverage

Retirement savings programs

Flexible time off

Equity plans

Descripción de la vacante

Navan is seeking an Events Account Manager to drive revenue by maximizing value from Navan's corporate events and group travel solutions. You will own renewals, upsell services, and build trusted adviser relationships across S/M/L accounts, collaborating with leadership to scale revenue.

In a fast-paced, high-growth environment, you will advocate for clients, ensure onboarding success, and optimize platform engagement, traveling to key events as needed and aligning with product/ops to deliver

Formación

• 5+ years in Account Management, Customer Success, or Sales in a SaaS/events environment.
• Proven history of meeting or exceeding retention and expansion quotas.
• Ability to leverage data to demonstrate event ROI and solve client challenges.
• Excellent presentation and relationship-building skills.
• Bachelor’s degree or equivalent practical experience.

Responsabilidades

• Manage post-sales relationships and renewals for Navan Events.
• Establish executive sponsorship from planners to C-level executives.
• Maximize platform adoption by directing clients’ event programs through Navan.
• Retain event revenue and upsell/cross-sell across departments, use cases, and geographies.
• Cultivate multi-level sponsorship across client organizations.
• Collaborate with Product, Support, and Operations to surface client requirements and improve features.
• Maintain expertise in Navan’s event management tools and workflows.
• Travel to client sites and events to support execution and reviews.
• Use data from Navan events platform to contract meetings & events for strategic clients.

Conocimientos

Account Management

Customer Success

Sales

Strategic Thinking

Relationship Building

Educación

Bachelor's degree or equivalent

Herramientas

Navan Platform

Descripción del empleo

Navan is seeking an Events Account Manager to drive revenue by maximizing value from Navan's corporate events and group travel solutions. You will own renewals, upsell services, and build trusted adviser relationships across S/M/L accounts, collaborating with leadership to scale revenue.

In a fast-paced, high-growth environment, you will advocate for clients, ensure onboarding success, and optimize platform engagement, traveling to key events as needed and aligning with product/ops to deliver