Enterprise Engagement Manager, LegalTech Transformation

Legora; London (KY); On-site; USD 120,000 - 180,000; Full time

Job summary

Legora in London is seeking an Engagement Manager to guide adoption across enterprise corporate clients, owning long-term success in the UK & Ireland portfolio. You’ll build deep multi-level relationships, define outcomes, and serve as a trusted adviser to integrate Legora into clients’ operating models.

This role focuses on designing tailored, multi-year adoption roadmaps, aligning C-suite stakeholders, and driving measurable ROI as AI capabilities and use cases evolve.

Qualifications

• 5+ years in management consulting, legal, LegalTech or customer success with enterprise clients.
• Experience leading large-scale rollouts and adoption programmes at enterprise or global organisations.
• Consulting or transformation background with track record of designing and delivering change-management inside large organisations.
• Experience building multi-year transformation roadmaps and governance structures.
• Confidence engaging C-suite and General Counsel-level stakeholders.
• Strong programme management for complex multi-workstream programmes.
• Track record driving adoption, retention, expansion and satisfaction with enterprise clients.
• Experience in legal, compliance or regulated industries, or ability to learn a complex domain quickly.
• Excellent communication skills, able to hold the room with General Counsel and daily users.
• High EQ with ability to listen, advise, and act.
• Love of fast-paced, early-stage environments where you help build the playbook.
• Fluency with metrics and a focus on data and outcomes over process.

Responsibilities

• Design each client’s enterprise adoption strategy: change-management approach, governance model, stakeholder map across legal, business and IT, and target outcomes for how that legal function adopts Legora.
• Execute against that strategy, sequencing initiatives from the first pilot teams through to function-wide and global adoption.
• Build and run executive governance with each client, including steering committees, reviews and success plans.
• Act as a strategic adviser who understands enterprise in-house legal priorities and guides teams to maximum value from Legora.
• Navigate the enterprise landscape, including security reviews, IT and integration requirements, procurement and change-control processes.
• Orchestrate engagement from cross-functional teams to accelerate client success.
• Partner with GTM on renewals, expansion and other key moments.
• Turn customer feedback into action with Product and Marketing to shape the roadmap for enterprise clients.
• Build reusable enterprise playbooks and templates for the team.

Skills

Management consulting

LegalTech

Customer success

Enterprise clients

Executive communication

Program management

Job description

Legora in London is seeking an Engagement Manager to guide adoption across enterprise corporate clients, owning long-term success in the UK & Ireland portfolio. You’ll build deep multi-level relationships, define outcomes, and serve as a trusted adviser to integrate Legora into clients’ operating models.

This role focuses on designing tailored, multi-year adoption roadmaps, aligning C-suite stakeholders, and driving measurable ROI as AI capabilities and use cases evolve.