Enterprise Customer Value Leader

CoLab Software Inc.; États-Unis; À distance; USD 140 000 - 190 000; Plein temps

Résumé du poste

CoLab Software Inc. is seeking a Customer Value Manager to lead adoption and value realization for our largest global customers.

You’ll partner with Sales, CS, and Product to shape engineering workflows, drive adoption, and manage renewals while traveling up to 25% for on-site customer engagements. The role requires an engineering background or direct experience with engineers, strong business judgment, and the ability to translate product capabilities into customer value across complex

Qualifications

• Engineering background or direct engineer engagement experience.
• Experience driving enterprise transformation and value realization.
• Strong executive presence and communication skills.

Responsabilités

• Define customer value strategy and onboarding plans.
• Lead adoption and change within customers’ engineering workflows.
• Coordinate with Sales, CS, and Product to drive renewals and growth.
• Proactively analyze usage data to quantify business impact.

Connaissances

Engineering background

Critical thinking

Enterprise relationships

Adoption & change management

Business acumen & analytics

Cross-functional partner

Executive presence & communication

Travel readiness

Renewals ownership

Formation

Engineering degree or equivalent

Outils

PLM tools (Windchill, Teamcenter)

CAD tools (Creo, NX, SolidWorks)

Description du poste

CoLab Software Inc. is seeking a Customer Value Manager to lead adoption and value realization for our largest global customers.

You’ll partner with Sales, CS, and Product to shape engineering workflows, drive adoption, and manage renewals while traveling up to 25% for on-site customer engagements. The role requires an engineering background or direct experience with engineers, strong business judgment, and the ability to translate product capabilities into customer value across complex