Enterprise Customer Value Strategist

CoLab Software Inc.; United States; Remote; USD 150,000 - 210,000; Full time

Job summary

CoLab is seeking a Customer Value Manager to lead value realization for our largest global customers. You’ll define adoption plans, shape engineering workflows, and collaborate with Sales and Product to maximize CoLab’s impact on customer outcomes.

You’ll work with engineers and executives alike, building trusted relationships, delivering measurable value, and guiding cross-functional teams during high-impact engagements with Fortune 1000 accounts.

Qualifications

• Engineering background and ability to speak the language of engineers and executives.
• 7+ years in Customer Success, Strategic Consulting, or Enterprise Account Management.
• Experience driving enterprise transformation and value realization in large accounts.
• Ability to orchestrate cross-functional teams to deliver measurable outcomes.
• Willingness to travel up to 25% of the time.

Responsibilities

• Define and own the Customer Value Plan and adoption strategy.
• Lead engagement with Engineering, Sales, and Product to drive value.
• Quantify business impact and present Quarterly Partnership Reviews to executives.
• Manage renewals and expansion planning with internal teams.

Skills

Engineering background

Technical project management

Executive communication

Customer success / enterprise accounts

Willingness to travel

Education

Engineering degree or equivalent

Tools

Windchill

Teamcenter

CAD tools

Job description

CoLab is seeking a Customer Value Manager to lead value realization for our largest global customers. You’ll define adoption plans, shape engineering workflows, and collaborate with Sales and Product to maximize CoLab’s impact on customer outcomes.

You’ll work with engineers and executives alike, building trusted relationships, delivering measurable value, and guiding cross-functional teams during high-impact engagements with Fortune 1000 accounts.