Enterprise Customer Value & Adoption Leader

CoLab; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

CoLab builds AI that helps mechanical engineering teams bring products to market faster by capturing the rationale behind design reviews. Backed by a $72M Series C and a team of 250+, it's a fast-growing company named to Deloitte's Fast 500.

CoLab seeks a Customer Value Manager to own adoption and value for its largest, most complex global customers, building value plans, training teams, and driving change in collaboration with Sales and technical experts.

Qualifications

• 7+ years in Customer Success, Strategic Consulting, or Enterprise Account Management.
• Engineering background or strong technical project experience in product development.
• Experience driving adoption in complex enterprise engineering organizations.

Responsibilities

• Own customer strategy and value planning from pre-close research to measurable outcomes.
• Drive engineering workflow adoption, training, and change management.
• Partner with Sales and technical experts to achieve business outcomes.
• Retention, renewals, and expansion with accountability for gross revenue retention.

Skills

Customer Success

Strategic Consulting

Enterprise Account Management

Engineering background

Technical project experience

PLM

CAD tools

Tools

PLM

CAD tools

Job description

CoLab builds AI that helps mechanical engineering teams bring products to market faster by capturing the rationale behind design reviews. Backed by a $72M Series C and a team of 250+, it's a fast-growing company named to Deloitte's Fast 500.

CoLab seeks a Customer Value Manager to own adoption and value for its largest, most complex global customers, building value plans, training teams, and driving change in collaboration with Sales and technical experts.