Enterprise Customer Engagement Analyst - Stock Options

Creandum Advisor LLP; United States; Hybrid; USD 80,000 - 130,000; Full time

Benefits offered by this job

Flexible/unlimited vacation

Comprehensive medical, dental, and vision

401(k) plan

Life insurance and FSA plans

Stock options

Equinox gym membership or wellness stipend

Job summary

Creandum Advisor LLP is seeking a Customer Engagement Analyst to join the Customer Engagement team. This early-career role serves as a pathway to becoming a Customer Engagement Manager, involving technical and analytical responsibilities for enterprise accounts.

Candidates should have 1-4 years of relevant experience and excellent communication skills. The position offers comprehensive benefits including flexible vacation, medical plans, and stock options.

Qualifications

• 1-4 years of experience in technical, analytical, or customer-facing role.
• Ability to communicate complex analyses simply.
• Comfortable with spreadsheets and analytical tools.
• Enthusiasm for AI and client solutions.

Responsibilities

• Own the technical platform layer of enterprise accounts.
• Run analyses that drive decisions.
• Build artifacts for customer meetings.
• Contribute to account playbooks and knowledge sharing.

Skills

Strong written communication

Comfort with structured data

Curiosity about customer feedback

Bias toward producing artifacts

Service mindset

Self-driven

Tools

SQL or query languages

AI tools

Feedback platforms (Qualtrics, Medallia, Zendesk)

Job description

Creandum Advisor LLP is seeking a Customer Engagement Analyst to join the Customer Engagement team. This early-career role serves as a pathway to becoming a Customer Engagement Manager, involving technical and analytical responsibilities for enterprise accounts.

Candidates should have 1-4 years of relevant experience and excellent communication skills. The position offers comprehensive benefits including flexible vacation, medical plans, and stock options.