Enterprise CSM: Data-Driven Growth & Operations

Uber Technologies Inc.; Miami (FL); On-site; USD 107,000 - 119,000; Full time

Benefits offered by this job

Bonus program

Equity award

401(k) plan

Benefits

Job summary

Uber Technologies Inc. is seeking a Customer Success Manager to bridge the digital platform with enterprise storefronts, delivering measurable business value through data-driven solutions.

You will navigate complex internal processes, own partner outcomes, and drive scalable operating improvements while handling high-stakes partnerships and prioritizing ROI across multiple US locations.

Qualifications

• 4+ years of client‑facing experience in account management, customer success, or consulting.
• Proficiency in data analysis and Excel to drive business judgment and decision‑making.

Responsibilities

• Build and grow long-term partnerships by delivering tangible business value.
• Advocate for product enhancements and unblock operational bottlenecks for partners.
• Solve high-impact problems using data-driven insights to identify patterns.
• Adapt strategy based on shifting market dynamics to ensure ROI and platform reliability.
• Lead cross‑functional collaborations with operations, product, and legal teams to scale solutions.

Skills

Client-facing experience

Data analysis with Excel

Education

Bachelor’s degree or equivalent

Tools

SQL

Job description

Uber Technologies Inc. is seeking a Customer Success Manager to bridge the digital platform with enterprise storefronts, delivering measurable business value through data-driven solutions.

You will navigate complex internal processes, own partner outcomes, and drive scalable operating improvements while handling high-stakes partnerships and prioritizing ROI across multiple US locations.