Enterprise CSM - AI-Driven Manufacturing (Remote)

Regrello; United States; Remote; USD 100,000 - 130,000; Full time

Benefits offered by this job

Equity options

Comprehensive health benefits

Flexible work

Quarterly on-sites

Job summary

Regrello is seeking an Enterprise Customer Success Manager to lead the success of large customers and streamline their adoption of AI-driven technology. You’ll manage onboarding and training while collaborating cross-functionally to ensure customer satisfaction. With a focus on a customer-centric approach, you'll play a key role in influencing industry leaders and shaping the future of manufacturing processes. This remote role offers competitive compensation, including equity and health benefits.

Qualifications

• 5+ years experience with enterprise SaaS solutions.
• Experience presenting to senior management/executives.
• Familiarity with customer success strategies.

Responsibilities

• Own success for largest customers and business units.
• Lead customer journey: onboarding, training, adoption.
• Collaborate with teams for customer satisfaction.

Skills

Professional services experience

Consulting or customer success experience

Strong project management skills

Customer-centric approach

Knowledge of AI technologies

Tools

ERP software

MRP software

Job description

Regrello is seeking an Enterprise Customer Success Manager to lead the success of large customers and streamline their adoption of AI-driven technology. You’ll manage onboarding and training while collaborating cross-functionally to ensure customer satisfaction. With a focus on a customer-centric approach, you'll play a key role in influencing industry leaders and shaping the future of manufacturing processes. This remote role offers competitive compensation, including equity and health benefits.