Enterprise CS Manager: Scale Growth Across 200+ Accounts

MaintainX; Raleigh (NC); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Healthcare, dental, and vision coverage

401(k) / RRSP enrollment

Take what you need PTO

Job summary

MaintainX in Raleigh, North Carolina is seeking a Customer Success Manager to manage a portfolio of enterprise accounts and ensure customer satisfaction. You will be responsible for driving retention and expansion while engaging with senior stakeholders.

The ideal candidate has 3+ years of experience in Customer Success and strong analytical skills. Competitive salary, equity opportunities, and comprehensive healthcare benefits are offered.

Qualifications

• 3+ years of experience in Customer Success or Account Management.
• Comfortable engaging with senior business stakeholders.
• Strong analytical and problem-solving skills.

Responsibilities

• Manage a portfolio of $2M across 200+ enterprise accounts.
• Design and execute scalable success motions.
• Analyze engagement metrics and product usage patterns.

Skills

Customer Success

Account Management

Data Analysis

Communication Skills

Process Management

Tools

Salesforce

Gainsight

Outreach

Gong

Job description

MaintainX in Raleigh, North Carolina is seeking a Customer Success Manager to manage a portfolio of enterprise accounts and ensure customer satisfaction. You will be responsible for driving retention and expansion while engaging with senior stakeholders.

The ideal candidate has 3+ years of experience in Customer Success and strong analytical skills. Competitive salary, equity opportunities, and comprehensive healthcare benefits are offered.