Senior Enterprise Client Success Manager - Remote/Travel

Lumata Health Inc; Arizona; Hybrid; USD 76,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits

Professional development opportunities

Job summary

A healthcare technology firm is seeking an Enterprise Client Success Manager responsible for managing relationships with enterprise clients. This role involves handling inquiries, leveraging metrics, and developing strategic account plans. Candidates should have a Bachelor’s degree and 5-7 years of experience in account management, ideally within healthcare. The position is primarily remote with an estimated 30% travel requirement and offers competitive pay ranging from $76,000 to $90,000 annually.

Qualifications

• 5-7 years of experience in account management with executive engagement.
• Experience in healthcare, preferably in specialty clinics and ophthalmology.

Responsibilities

• Build and maintain strong relationships with enterprise clients.
• Serve as relationship owner and product expert.
• Drive process improvements through cross-functional projects.
• Monitor key performance metrics and respond to trends.
• Own the client lifecycle from implementation to renewals.

Skills

Customer relationship management

Communication skills

Analytical mindset

Strategic planning

Proficiency in SalesForce

Presentation skills

Education

Bachelor’s degree in Business or a relevant field

Tools

SalesForce

GoogleSuite

Project management tools

Job description

A healthcare technology firm is seeking an Enterprise Client Success Manager responsible for managing relationships with enterprise clients. This role involves handling inquiries, leveraging metrics, and developing strategic account plans. Candidates should have a Bachelor’s degree and 5-7 years of experience in account management, ideally within healthcare. The position is primarily remote with an estimated 30% travel requirement and offers competitive pay ranging from $76,000 to $90,000 annually.