Enterprise Cloud TAM: Trusted Advisor & Adoption Lead

OVH US LLC; Irving (TX); Hybrid; USD 115,000 - 140,000; Full time

Benefits offered by this job

Flexible Work Options

Work/Life Balance

Continuous Learning & Growth

Comprehensive Benefits

Job summary

OVHcloud US is seeking a Technical Account Manager to be a trusted technical adviser across enterprise accounts, guiding adoption of OVHcloud infrastructure and services throughout the customer journey. You will coordinate delivery, manage escalations, and drive ongoing customer success with cross-functional teams.

Base pay range $115,000–$140,000 per year, plus comprehensive benefits and a hybrid/remote work option. Travel up to 10% may be required.

Qualifications

• Bachelor's degree or equivalent experience in a technical field.
• Minimum of 5 years of customer-facing experience interfacing with executive stakeholders and driving technical implementations.
• Experience migrating or integrating cloud solutions across enterprise accounts.
• Excellent communication and interpersonal skills with CxO-level audiences.
• Ability to translate complex technical concepts for diverse audiences.

Responsibilities

• Establish and maintain executive relationships with enterprise accounts.
• Understand customer goals and map them to OVHcloud solutions.
• Maintain schemas of customer environments during migration and adoption.
• Provide guidance on timelines, milestones, and delivery expectations.
• Collaborate with Sales, Engineering, Product, and Support teams to ensure customer success.
• Maintain knowledge of OVHcloud portfolio and roadmap.
• Manage multiple engagements with clear communication and prioritization.
• Provide product feedback from customer use cases and needs.
• Advise on best practices and drive adoption within accounts.
• Lead quarterly business reviews and internal reviews.

Skills

Executive stakeholder engagement

Communication skills

Technical knowledge

Problem solving

Team collaboration

Education

Bachelor's degree in Computer Science, Engineering, a related technical field, or demonstrated equivalent experience

Tools

VMware

Nutanix

Networking

Job description

OVHcloud US is seeking a Technical Account Manager to be a trusted technical adviser across enterprise accounts, guiding adoption of OVHcloud infrastructure and services throughout the customer journey. You will coordinate delivery, manage escalations, and drive ongoing customer success with cross-functional teams.

Base pay range $115,000–$140,000 per year, plus comprehensive benefits and a hybrid/remote work option. Travel up to 10% may be required.