Enterprise Cloud Solutions Manager — Migration & Strategy

Amazon Inc.; San Francisco (CA); On-site; USD 177,000 - 239,000; Full time

Job summary

Amazon Inc. is seeking a Sr. Customer Solutions Manager in SF to accelerate customer migration to AWS and design modern cloud solutions. You will align with sales, engineering, and services teams to deliver end-to-end engagements, driving business value and large-scale transformations.

The role emphasizes strategic thinking, strong communication, and the ability to operate across multiple units to ensure customer success in a dynamic cloud environment.

Qualifications

• 7+ years leading large-scale technical or engineering programs.
• 4+ years of customer-facing work with executives or partners.
• Bachelor's degree in science/tech/business or equivalent.
• Experience leading cross-functional transformation teams.

Responsibilities

• Demonstrate excellent customer engagement skills through all levels of an organization including C‑Suite.
• Maintain knowledge of existing and developing cloud technologies to unlock opportunities.
• Lead organizational change management within project delivery.
• Accelerate customer adoption through education and engagement.
• Identify use cases and develop strategic relationships with key accounts.
• Collaborate with sales, solution architecture, support, and partners to optimize outcomes.

Skills

Customer engagement

Cloud migration

Stakeholder management

Executive communication

Education

Bachelor's degree

Tools

PMP

SCRUM/Agile

SAFe

Job description

Amazon Inc. is seeking a Sr. Customer Solutions Manager in SF to accelerate customer migration to AWS and design modern cloud solutions. You will align with sales, engineering, and services teams to deliver end-to-end engagements, driving business value and large-scale transformations.

The role emphasizes strategic thinking, strong communication, and the ability to operate across multiple units to ensure customer success in a dynamic cloud environment.