Enterprise Client Success Manager — Growth & Partnerships

MyOutDesk; Sacramento (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

MyOutDesk is seeking an Enterprise Client Success Manager to drive growth for top accounts and build trusted, long-term partnerships with executives. You will shape strategy, influence decision-makers, and lead cross-functional teams to deliver measurable outcomes across multi-year plans.

You'll own executive relationships, champion expansion opportunities, and ensure exceptional client outcomes while maintaining high retention.

Qualifications

• 7+ years in Enterprise Account Management or Client Success in a services context.
• Proven track record growing enterprise accounts while maintaining strong retention.
• Experience guiding long sales cycles and complex relationships, with executive stakeholders.

Responsibilities

• Serve as the primary strategic advisor for a portfolio of Key Accounts.
• Lead Quarterly Business Reviews and deliver executive-ready presentations.
• Drive revenue growth through expansion and multi-year account plans.
• Manage multi-stakeholder relationships across departments and C-suite.
• Proactively identify risks and coordinate cross-functional teams to resolve issues.

Skills

Enterprise account mgmt

Executive presence

QBR leadership

Salesforce CRM

Strategic consulting

Communication skills

Tools

CRM software

Job description

MyOutDesk is seeking an Enterprise Client Success Manager to drive growth for top accounts and build trusted, long-term partnerships with executives. You will shape strategy, influence decision-makers, and lead cross-functional teams to deliver measurable outcomes across multi-year plans.

You'll own executive relationships, champion expansion opportunities, and ensure exceptional client outcomes while maintaining high retention.