Enterprise Client Success Manager: Growth & Onboarding Lead

GrowthAssistant; St. Louis (MO); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Collaborative environment

Ownership-driven role

Job summary

A fast-growing company in St. Louis, Missouri, seeks a Customer Success Manager to oversee enterprise-level client relationships and ensure successful onboarding. The role involves leading client engagements, collaborating with Account Managers, and identifying growth opportunities. Candidates should have 2-3 years of experience in Customer Success or Account Management, strong communication skills, and proficiency in CRM tools. Competitive compensation and a collaborative environment are offered.

Qualifications

• 2-3+ years of experience in Customer Success or Account Management.
• Proven client implementation and account expansion skills.
• Exceptional communication and presentation skills.

Responsibilities

• Lead client onboarding for new clients.
• Manage client relationships and facilitate regular reviews.
• Monitor client health metrics and prepare detailed reports.

Skills

Customer Success

Account Management

Digital Marketing Knowledge

Communication Skills

Problem Solving

CRM Tools Proficiency

Tools

Salesforce

HubSpot

Notion

ClickUp

Job description

A fast-growing company in St. Louis, Missouri, seeks a Customer Success Manager to oversee enterprise-level client relationships and ensure successful onboarding. The role involves leading client engagements, collaborating with Account Managers, and identifying growth opportunities. Candidates should have 2-3 years of experience in Customer Success or Account Management, strong communication skills, and proficiency in CRM tools. Competitive compensation and a collaborative environment are offered.