Account Growth & Success Manager

Office Essentials; St. Louis (MO); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading supplier of office solutions based in St. Louis is seeking an Account Manager to enhance customer relationships and manage accounts. This inside sales role focuses on delivering exceptional service, identifying growth opportunities, and onboarding new clients. Ideal candidates will have 2+ years of experience in customer-facing roles and strong interpersonal skills. The position requires proficiency in CRM tools and a customer-service mindset, with standard hours from 8:00 AM to 4:50 PM.

Qualifications

• Experience managing customer relationships is strongly preferred.
• Ability to interpret sales reports and manage a book of business.

Responsibilities

• Serve as the primary contact for assigned accounts.
• Conduct proactive outreach and follow-ups.
• Assist in onboarding new accounts and ensuring user adoption.
• Collaborate with internal teams to improve customer experience.

Skills

Exceptional customer service mindset

Excellent verbal and written communication skills

Strong prioritization

Time management

Problem-solving

Analytical capabilities

Proficiency in Microsoft applications

Knowledge of the office products industry

Education

2+ years of experience in inside sales

Tools

CRM tools

Job description

A leading supplier of office solutions based in St. Louis is seeking an Account Manager to enhance customer relationships and manage accounts. This inside sales role focuses on delivering exceptional service, identifying growth opportunities, and onboarding new clients. Ideal candidates will have 2+ years of experience in customer-facing roles and strong interpersonal skills. The position requires proficiency in CRM tools and a customer-service mindset, with standard hours from 8:00 AM to 4:50 PM.