Enterprise Client Success Leader: Growth & Strategy

MyOutDesk; Sacramento (CA); On-site; USD 90,000 - 140,000; Full time

Job summary

MyOutDesk is seeking an Enterprise Client Success Manager to lead strategic relationships with top enterprise accounts from Sacramento, CA, in a 100% onsite role. You will partner with executive stakeholders, shape long-term strategy, and drive multi‑year revenue growth.

You’ll champion the customer perspective, identify expansion opportunities, and deliver outcomes that improve retention and value across global clients. Strong communication and executive presence are required.

Qualifications

• Experience managing enterprise accounts with executive-level stakeholders.
• Proven ability to influence decisions through strategic discussions.
• Track record of leading QBRs and executive reviews.
• Strong business acumen and ability to drive growth in large orgs.
• Excellent verbal and written communication with C-suite audiences.

Responsibilities

• Serve as the primary strategic advisor for a portfolio of Key Accounts.
• Lead Quarterly Business Reviews (QBRs) and deliver executive presentations.
• Develop annual strategic account plans and multi-year growth roadmaps.
• Identify expansion opportunities and drive revenue growth.
• Build long-term account strategies to maximize lifetime value.
• Coordinate cross-functional teams to resolve complex client issues.

Skills

Executive presence

QBR leadership

Strategic consulting

CRM experience

Multi-stakeholder leadership

Tools

Salesforce CRM

Job description

MyOutDesk is seeking an Enterprise Client Success Manager to lead strategic relationships with top enterprise accounts from Sacramento, CA, in a 100% onsite role. You will partner with executive stakeholders, shape long-term strategy, and drive multi‑year revenue growth.

You’ll champion the customer perspective, identify expansion opportunities, and deliver outcomes that improve retention and value across global clients. Strong communication and executive presence are required.