Enterprise Client Success & Growth Lead

Contoural; United States; Remote; USD 65.000 - 85.000; Vollzeit

Benefits dieser Stelle

Health and dental

Paid time off

401(k) matching

Zusammenfassung

Contoural seeks an exceptionally organized Client Relationship Lead to support, retain, and expand relationships with enterprise clients. You’ll manage 50+ accounts, assemble proposals, and coordinate renewals and expansions with senior management.

The role emphasizes expanding existing client relationships, cross-selling Contoural services, and avoiding lost opportunities. Remote US-based with some travel as needed.

Qualifikationen

• 3–5 years in client success, sales support, or related roles in professional services.
• Experience selling strategic consulting or legal services is a plus.
• Ability to manage 50+ accounts with attention to detail.

Aufgaben

• Manage a portfolio of existing clients with visibility across 50+ accounts.
• Organize client check-ins and ensure follow-up actions.
• Identify new needs and opportunities from client conversations.
• Connect client needs with Contoural services and senior staff.
• Develop opportunities within existing accounts and coordinate next steps.
• Track meetings, proposals, decisions, and actions to prevent stalls.
• Coordinate complex proposals and ensure timely completion.
• Review documents for accuracy and professional presentation.
• Maintain HubSpot records of contacts, activities, and pipelines.
• Prepare management reports on activity, renewals, and opportunities.
• Collaborate with delivery team and executives on client work.
• Support marketing and events participation and follow-up.

Kenntnisse

Client relationship management

Sales support experience

Portfolio management

Proposal and document assembly

Editing and proofreading

CRM usage (HubSpot)

Cross-functional coordination

Tools

Excel

Word

PowerPoint

PDF tooling

Microsoft 365

Jobbeschreibung

Contoural seeks an exceptionally organized Client Relationship Lead to support, retain, and expand relationships with enterprise clients. You’ll manage 50+ accounts, assemble proposals, and coordinate renewals and expansions with senior management.

The role emphasizes expanding existing client relationships, cross-selling Contoural services, and avoiding lost opportunities. Remote US-based with some travel as needed.