Enterprise Change Management Lead (ADKAR, Agile)

Jobtome; Washington (District of Columbia); On-site; USD 140,000 - 190,000; Full time

Job summary

Jobtome in Washington, DC seeks an experienced Organizational Change Management (OCM) Lead to drive enterprise transformation initiatives and support organizational improvements. You will develop change strategies, enhance stakeholder engagement, and facilitate user adoption.

The role requires expertise in Prosci ADKAR, Kotter, and Agile, with a proven ability to lead cross-functional teams, manage resistance, and measure adoption.

Qualifications

• Proven experience leading organizational change management initiatives within enterprise programs.
• Prosci or Kotter certification required.
• Strong knowledge of the ADKAR model, change impact assessments, stakeholder engagement, communication planning, and resistance management.
• Experience across Agile, Lean Agile, SAFe, and Waterfall environments.
• Ability to engage senior leadership and C-suite stakeholders.
• Excellent communication, facilitation, and relationship-building skills.
• Experience developing onboarding, mentoring and buddy programs.
• Advanced proficiency with Microsoft 365 apps (SharePoint, Teams, PowerPoint, Word).

Responsibilities

• Lead and implement OCM strategies using ADKAR, Kotter, and Agile methodologies.
• Manage change initiatives across Lean-Agile, SAFe, and Waterfall delivery.
• Establish OCM Community of Practice for knowledge sharing.
• Develop clear communication strategies to support transformation.
• Engage stakeholders at all levels, including senior leadership and C-suite.
• Conduct change impact, stakeholder, and readiness assessments.
• Design user adoption, onboarding, mentoring, and buddy programs.
• Design ADKAR-based surveys to measure readiness and progress.
• Conduct stakeholder interviews and empathy interviews to uncover needs.
• Facilitate webinars, workshops, Lean Coffee sessions, book clubs, and podcasts.
• Leverage Microsoft 365 tools to create engaging materials and run sessions.
• Support SAFe PI planning, Agile ceremonies, and cross-functional collaboration.
• Use collaboration tools like FigJam, Mural, and digital whiteboards for participation.
• Track change initiatives with JIRA and Confluence; monitor progress.
• Monitor adoption metrics and propose improvement strategies.
• Ensure alignment with best practices and a culture of continuous improvement.

Skills

Organizational Change Management

Stakeholder Engagement

Communication

Facilitation

Leadership

Analytics

Problem Solving

Onboarding & Mentoring Programs

Organizational Engagement

Project Management

Education

Prosci or Kotter change management certification

SAFe certification (preferred)

Tools

JIRA

Confluence

FigJam

Mural

Microsoft Teams Whiteboard

SharePoint

Teams

PowerPoint

Word

Job description

Jobtome in Washington, DC seeks an experienced Organizational Change Management (OCM) Lead to drive enterprise transformation initiatives and support organizational improvements. You will develop change strategies, enhance stakeholder engagement, and facilitate user adoption.

The role requires expertise in Prosci ADKAR, Kotter, and Agile, with a proven ability to lead cross-functional teams, manage resistance, and measure adoption.