Organizational Change Management (Ocm) Lead

Jobtome; Washington (District of Columbia); On-site; USD 140,000 - 190,000; Full time

Job summary

Jobtome in Washington, DC seeks an experienced Organizational Change Management (OCM) Lead to drive enterprise transformation initiatives and support organizational improvements. You will develop change strategies, enhance stakeholder engagement, and facilitate user adoption.

The role requires expertise in Prosci ADKAR, Kotter, and Agile, with a proven ability to lead cross-functional teams, manage resistance, and measure adoption.

Qualifications

• Proven experience leading organizational change management initiatives within enterprise programs.
• Prosci or Kotter certification required.
• Strong knowledge of the ADKAR model, change impact assessments, stakeholder engagement, communication planning, and resistance management.
• Experience across Agile, Lean Agile, SAFe, and Waterfall environments.
• Ability to engage senior leadership and C-suite stakeholders.
• Excellent communication, facilitation, and relationship-building skills.
• Experience developing onboarding, mentoring and buddy programs.
• Advanced proficiency with Microsoft 365 apps (SharePoint, Teams, PowerPoint, Word).

Responsibilities

• Lead and implement OCM strategies using ADKAR, Kotter, and Agile methodologies.
• Manage change initiatives across Lean-Agile, SAFe, and Waterfall delivery.
• Establish OCM Community of Practice for knowledge sharing.
• Develop clear communication strategies to support transformation.
• Engage stakeholders at all levels, including senior leadership and C-suite.
• Conduct change impact, stakeholder, and readiness assessments.
• Design user adoption, onboarding, mentoring, and buddy programs.
• Design ADKAR-based surveys to measure readiness and progress.
• Conduct stakeholder interviews and empathy interviews to uncover needs.
• Facilitate webinars, workshops, Lean Coffee sessions, book clubs, and podcasts.
• Leverage Microsoft 365 tools to create engaging materials and run sessions.
• Support SAFe PI planning, Agile ceremonies, and cross-functional collaboration.
• Use collaboration tools like FigJam, Mural, and digital whiteboards for participation.
• Track change initiatives with JIRA and Confluence; monitor progress.
• Monitor adoption metrics and propose improvement strategies.
• Ensure alignment with best practices and a culture of continuous improvement.

Skills

Organizational Change Management

Stakeholder Engagement

Communication

Facilitation

Leadership

Analytics

Problem Solving

Onboarding & Mentoring Programs

Organizational Engagement

Project Management

Education

Prosci or Kotter change management certification

SAFe certification (preferred)

Tools

JIRA

Confluence

FigJam

Mural

Microsoft Teams Whiteboard

SharePoint

Teams

PowerPoint

Word

Job description

We are seeking an experienced Organizational Change Management (OCM) Lead to drive enterprise transformation initiatives and support organizational improvements in Washington, DC. The ideal candidate will have a strong background in change management frameworks, including Prosci’s ADKAR model, Kotter’s change management principles, and Agile methodologies.

The OCM Lead will be responsible for developing and executing change management strategies, enhancing stakeholder engagement, facilitating user adoption, and mitigating resistance to change. This role requires a strategic and proactive leader with excellent communication, analytical, and facilitation skills and the ability to engage stakeholders at all levels, including C-suite executives.

Key Responsibilities

• Lead and implement organizational change management strategies using Prosci ADKAR, Kotter’s change management principles, and Agile methodologies.
• Manage change initiatives across projects using Lean Agile, SAFe, and Waterfall delivery approaches.
• Establish and facilitate an Organizational Change Management (OCM) Community of Practice to promote knowledge sharing and continuous improvement.
• Develop and execute comprehensive communication strategies and plans to support enterprise transformation initiatives.
• Engage stakeholders across all organizational levels, including senior leadership and C-suite executives, to ensure alignment, readiness, and successful adoption.
• Conduct change impact assessments, stakeholder analyses, readiness assessments, and resistance management planning.
• Develop and implement user adoption strategies, onboarding programs, mentoring initiatives, and buddy programs.
• Design and administer ADKAR-based surveys to assess organizational readiness, measure change progress, and identify improvement opportunities.
• Conduct stakeholder interviews and empathy interviews to understand user needs, identify challenges, and recommend process improvements.
• Facilitate webinars, user workshops, Lean Coffee sessions, book clubs, podcasts, and other engagement activities to support change adoption.
• Leverage Microsoft Office tools, including SharePoint, Teams, PowerPoint, and Word, to develop communication materials, facilitate breakout sessions, and conduct interactive polls.
• Support SAFe Program Increment (PI) planning, Agile ceremonies, and cross-functional collaboration.
• Utilize collaboration and visualization tools such as FigJam, Mural, and Microsoft Teams Whiteboard to encourage participation and facilitate change-related activities.
• Use JIRA and Confluence to track change management initiatives, maintain documentation, and monitor progress.
• Monitor change adoption metrics, identify risks, and recommend strategies to improve engagement and transformation outcomes.
• Ensure alignment with established change management best practices and contribute to a culture of continuous improvement.

Required Qualifications

• Proven experience leading organizational change management initiatives, preferably within enterprise transformation programs.
• Prosci or Kotter change management certification required.
• Strong knowledge of the ADKAR model, change impact assessments, stakeholder engagement, communication planning, and resistance management.
• Experience managing change initiatives across Agile, Lean Agile, SAFe, and Waterfall environments.
• Demonstrated ability to engage and influence stakeholders at all levels, including senior leadership and C-suite executives.
• Excellent communication, facilitation, presentation, leadership, and relationship-building skills.
• Strong analytical, critical-thinking, and problem-solving abilities.
• Experience developing and implementing onboarding, mentoring, buddy programs, and organizational engagement initiatives.
• Advanced proficiency in Microsoft Office applications, particularly SharePoint, Teams, PowerPoint, and Word.
• Experience with JIRA, Confluence, FigJam, Mural, and digital collaboration tools.
• Ability to manage multiple projects and competing priorities in a fast-paced environment.

Preferred Qualifications

• SAFe certification, preferably in a coaching or Release Train Engineer (RTE) capacity.
• Experience supporting SAFe PI planning and facilitating Agile ceremonies.
• Experience establishing and managing Communities of Practice.
• Familiarity with change readiness measurement, ADKAR assessments, user adoption metrics, and continuous improvement practices.
• Experience facilitating virtual and in-person workshops, stakeholder interviews, and organizational engagement activities.