Enterprise Change & Adoption Lead

Capgemini; Miami (FL); On-site; USD 57,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement benefits

Job summary

Tundra Technical Solutions in the United States is seeking an experienced OCM Lead to drive organizational change management for hospitality transformation initiatives. You will partner with executive leadership and program teams to ensure readiness, adoption, and effective governance across large, distributed operations.

The role focuses on strategy, stakeholder engagement, communications, readiness, and adoption planning.

Qualifications

• 8+ years of experience in Organizational Change Management, Adoption, Transformation, Business Readiness, or related disciplines.
• Proven experience leading change management efforts for complex enterprise-wide technology or business transformation programs.
• Demonstrated success influencing executive and senior leadership stakeholders.
• Experience conducting stakeholder analyses, change impact assessments, readiness assessments, and adoption planning.
• Strong executive communication, presentation, facilitation, and relationship management skills.
• Experience managing multiple stakeholder groups across operations, corporate functions, and field organizations.
• Ability to work independently and lead change activities across multiple workstreams.

Responsibilities

• Lead end-to-end organizational change management strategy for large-scale transformations.
• Develop and maintain integrated change, communication, stakeholder engagement, and adoption plans.
• Partner with program leadership to align change activities with milestones and objectives.
• Advise project sponsors and executives on readiness and adoption risks.
• Build strong relationships with executive sponsors and key stakeholders.
• Facilitate leadership alignment sessions and readiness reviews.
• Lead impact assessments and establish readiness criteria throughout the program lifecycle.
• Oversee change communications and learning strategy in partnership with stakeholders.
• Track risks, adoption metrics, and provide regular executive updates.

Skills

Organizational Change Management

Stakeholder Engagement

Executive Communication

Change Readiness

Program Leadership

Training Strategy

Job description

Tundra Technical Solutions in the United States is seeking an experienced OCM Lead to drive organizational change management for hospitality transformation initiatives. You will partner with executive leadership and program teams to ensure readiness, adoption, and effective governance across large, distributed operations.

The role focuses on strategy, stakeholder engagement, communications, readiness, and adoption planning.