Senior Change Management Lead for Enterprise Transformation

Capgemini; Miami (FL); On-site; USD 54,000 - 85,000; Full time

Job summary

Capgemini in the United States (Miami, FL) seeks an OCM Lead to drive organizational change for large hospitality transformations, partnering with executive leadership, program teams, and operators to ensure readiness and successful adoption of new systems and ways of working.

You will develop and execute the change strategy, stakeholder engagement, communications, and training oversight, guiding sponsors on readiness risks and reporting progress to senior leadership.

Qualifications

• 8+ years of organizational change experience.
• Proven experience leading enterprise change for complex transformations.
• Influence with executive and senior leaders.
• Experience conducting stakeholder analyses and readiness/adoption planning.
• Strong executive communication, presentation and facilitation skills.
• Managing multiple stakeholder groups across operations and functions.
• Ability to lead change activities across multiple workstreams.

Responsibilities

• Lead end-to-end organizational change management strategy for large-scale transformations.
• Develop and maintain integrated change, communication, stakeholder engagement, and adoption plans.
• Partner with program leadership to align change activities with milestones and business objectives.
• Advise project sponsors and executives on readiness and adoption risks.
• Oversee change communications and learning strategy, and coordinate training readiness.
• Track risks, readiness status, and adoption metrics with executive updates.

Skills

Change management

Stakeholder engagement

Adoption planning

Executive communication

Leadership

Job description

Capgemini in the United States (Miami, FL) seeks an OCM Lead to drive organizational change for large hospitality transformations, partnering with executive leadership, program teams, and operators to ensure readiness and successful adoption of new systems and ways of working.

You will develop and execute the change strategy, stakeholder engagement, communications, and training oversight, guiding sponsors on readiness risks and reporting progress to senior leadership.