Enterprise AI Solutions Engineer for Contact Centers
HelpfulRemote
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Job summary
HelpfulRemote is seeking a developer to deliver AI solutions for enterprise contact centers by building integrations using Cresta's SDKs and APIs. You will connect with chat or phone platforms and work across testing, deployment, and maintenance.
You will collaborate with Customer Success Managers and engineering teams to troubleshoot issues, ensure reliability, and optimize integrations.
Responsibilities
- Build and deploy integrations for enterprise contact centers using Cresta's SDKs, libraries, and APIs.
- Test, troubleshoot, and maintain applications while collaborating with Customer Success Managers and engineering teams to resolve technical issues.
Job description
HelpfulRemote is seeking a developer to deliver AI solutions for enterprise contact centers by building integrations using Cresta's SDKs and APIs. You will connect with chat or phone platforms and work across testing, deployment, and maintenance.
You will collaborate with Customer Success Managers and engineering teams to troubleshoot issues, ensure reliability, and optimize integrations.
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