Enterprise AI Activation Leader

Tech Sales Jobs; San Francisco (CA); Hybrid; USD 167,000 - 219,000; Full time

Benefits offered by this job

Paid time off

Medical coverage

Parental leave

Fertility support

Cancer screening (Galleri)

FSA options

HSA with company contribution

Work-life stipends

Company off-sites

Stock options

401k

Job summary

WRITER is seeking a customer success leader to own deployment and activation success across a portfolio of customers. You’ll embed into customer organizations, design strategies, and drive measurable adoption of WRITER’s AI platform. A builder mindset, cross-functional collaboration, and ability to scale enablement are essential.

The role is hybrid with SF or Seattle hubs, travel to client sites as needed, and offers ongoing professional growth within a fast-growing enterprise AI company.

Qualifications

• At least 9 years of proven track record owning activation success and driving measurable adoption outcomes
• Deep experience understanding customer use cases: you discover, map, and leverage specific workflows and business objectives
• Experience implementing activation strategies: champion programs, office hours, dashboards, and workshops
• Success building advocate networks and power user communities
• Ability to connect platform usage to business outcomes and articulate ROI
• Ability to scope, design, and deliver custom solutions and demos tailored to customer use cases, working hands-on alongside business stakeholders
• Comfortable understanding technical concepts and communicating them effectively to varied audiences
• Ability to demonstrate use cases and articulate business value
• Expertise delivering virtual and live instructor-led workshops
• Skilled at tailoring content and delivery to diverse audiences based on their use cases
• Ability to partner effectively with curriculum teams while owning customization and delivery
• Excellence building relationships with stakeholders at all levels
• Strong program management skills and natural advisor mindset
• Thrive in fast-paced environments; comfortable with experimentation
• Self-aware, feedback-driven, and committed to continuous growth

Responsibilities

• Own activation and platform success across customer portfolio
• Build champion communities and advocate networks within customer organizations
• Lead educational workshops and live events tailored to diverse audiences
• Continuously improve materials and collaborate with cross-functional teams

Skills

9+ years activation

Understand use cases

Activation strategies

Advocate networks

ROI linkage

Custom solutions design

Technical communication

Use case demonstration

Workshops delivery

Tailored content

Curriculum collaboration

Stakeholder relationships

Program management

Adaptability

Growth mindset

Job description

WRITER is seeking a customer success leader to own deployment and activation success across a portfolio of customers. You’ll embed into customer organizations, design strategies, and drive measurable adoption of WRITER’s AI platform. A builder mindset, cross-functional collaboration, and ability to scale enablement are essential.

The role is hybrid with SF or Seattle hubs, travel to client sites as needed, and offers ongoing professional growth within a fast-growing enterprise AI company.