Enterprise Adoption & Change Leader

RTX; Richardson (TX); Hybrid; USD 157,000 - 299,000; Full time

Job summary

RTX is seeking an Adoption Enablement Leader to drive successful adoption of major transformations within Enterprise Services. The role builds adoption roadmaps, playbooks, journey maps, and standards used by program teams, service owners, and SMEs to drive readiness and sustainment for business outcomes across programs.

The leader partners with PM, Change Management, Communications, Knowledge & Education and stakeholders to embed adoption into program planning and ensure execution rests with

Qualifications

• Typically requires: A University Degree or equivalent experience and minimum 12 years prior relevant experience, or An Advanced Degree in a related field and minimum 10 years experience
• Bachelor’s degree in Business, Organizational Development, Program Management, Communications, or related field.
• 5+ years experience as a Change Lead, Adoption Lead, Business Readiness Lead, or similar-type role.
• 5+ years leading or supporting large-scale organizational change efforts.

Responsibilities

• Embed adoption execution into program planning with PM, Change Management, Communications, Knowledge & Education, and SMEs.
• Develop adoption roadmaps aligned to project milestones and organizational readiness to show major programs at the Business Solutions’ level.
• Create and maintain adoption playbooks and templates across Business Solutions.
• Communicate Adoption Readiness to leadership at various levels across major programs and initiatives.
• Define cross-program interdependencies and readiness checkpoints.
• Provide adoption guidance and tools; ensure service owners and project teams maintain ownership for executing the change.
• Support readiness assessments, risk identification, and mitigation planning.
• Monitor adoption progress and elevate risks or patterns.
• Build adoption capability across teams through coaching and continuous improvement.
• Approximate Travel Requirement: Up to 25%

Skills

Communication skills

Active listening

Influence without authority

Organized planning

Strategic thinking

Analytical problem-solver

Education

Bachelor’s degree in Business/Organizational Development/Program Management/Communications

Advanced degree with 10+ years experience

Job description

RTX is seeking an Adoption Enablement Leader to drive successful adoption of major transformations within Enterprise Services. The role builds adoption roadmaps, playbooks, journey maps, and standards used by program teams, service owners, and SMEs to drive readiness and sustainment for business outcomes across programs.

The leader partners with PM, Change Management, Communications, Knowledge & Education and stakeholders to embed adoption into program planning and ensure execution rests with