Enterprise Account Manager – Executive Relationships & Growth

Equilar; Chicago (IL); On-site; USD 70,000 - 100,000; Full time

Job summary

Equilar, based in Chicago, seeks an Account Manager to manage 75–100 enterprise accounts and drive retention and growth.

You’ll partner with executive HR, Legal, and C-suite leaders to maximize value from our SaaS platform. The role emphasizes relationships, outcomes, and ongoing education to customers.

This in-office role offers exposure to Fortune 500 clients and opportunities to upsell, renew, and collaborate across Product, Research, Marketing, and Sales.

Qualifications

• Bachelor’s degree or equivalent military or professional experience.
• 2+ years of experience in account management, client success, customer success, client services, inside sales, HR, or executive compensation.
• Experience in SaaS, enterprise software, HR technology, legal technology, financial services, or data and research businesses is preferred.
• Strong interpersonal, organizational, and communication skills.
• A passion for learning and helping clients achieve measurable business outcomes.

Responsibilities

• Own a portfolio of 75-100 enterprise accounts and deliver onboarding through renewal.
• Build trusted relationships with executive HR, Legal, and C-suite stakeholders.
• Deliver outstanding client service that drives satisfaction and retention.
• Proactively monitor account engagement and identify opportunities to increase platform adoption.
• Lead product training and ongoing education to help clients maximize value of subscriptions.
• Manage renewals for a seven-figure book of business.
• Identify and close upsell and cross-sell opportunities that expand client partnerships.
• Partner with Product, Research, Marketing, and Sales to deliver an exceptional customer experience.

Skills

Interpersonal skills

Organizational skills

Communication skills

Coachability / Growth mindset

Education

Bachelor’s degree or equivalent military or professional experience

Job description

Equilar, based in Chicago, seeks an Account Manager to manage 75–100 enterprise accounts and drive retention and growth.

You’ll partner with executive HR, Legal, and C-suite leaders to maximize value from our SaaS platform. The role emphasizes relationships, outcomes, and ongoing education to customers.

This in-office role offers exposure to Fortune 500 clients and opportunities to upsell, renew, and collaborate across Product, Research, Marketing, and Sales.