Enterprise Account Growth Lead

Flowspace

United States

Remote

USD 70,000 - 110,000

Full time

11 days ago

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Benefits offered by this job

Meaningful equity

Competitive Salary

Top-tier health benefits

Work From Home stipend

Job summary

Flowspace seeks a Strategic Account Manager to own enterprise client relationships, drive adoption of Flowspace solutions, and elevate service levels to turn customers into brand advocates. You’ll lead multi‑threaded partnerships with key stakeholders, advocate timelines, and identify growth opportunities across operations, product, and support.

The role requires 5+ years in account management within logistics/ecommerce, strong communication, and experience with Salesforce and other business

Qualifications

5+ years proven experience in a former/current account management role.
Industry experience in logistics, warehousing, or ecommerce.
Solid skills with software products such as Salesforce and related tools.
Strong written and verbal communication skills.
Ability to work across teams in a fast-paced but collaborative environment.

Responsibilities

Act as the front-facing lead, managing all merchant communications professionally and proactively.
Ensure timely communication and thoughtful customer interactions.
Collaborate with Operations, Product, Engineering, and Support to resolve issues quickly.
Advocate for timelines, escalations, and feature requests internally.
Develop QBR decks and identify upsell opportunities with leadership.