Enterprise Account Executive - AI-First Ops Platform

PagerDuty; City of Albany (NY); Hybrid; USD 131,000 - 171,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Flexible work arrangements

Company equity

Employee Stock Purchase Program

Job summary

PagerDuty, Inc. is seeking an Account Executive to drive growth within an established enterprise portfolio, engaging C-level stakeholders to deliver measurable outcomes through the Operations Cloud.

You will lead multi-product sales motions, manage forecasts, and collaborate with Customer Success to ensure retention and expansion. The ideal candidate brings 8+ years of SaaS/cloud sales experience, proven quota achievement, and expertise selling to executives.

Qualifications

• 8+ years of experience in B2B sales, account management, or expansion roles within SaaS or cloud software.
• Proven success managing a quota in complex, long-cycle enterprise sales.
• Demonstrated experience selling to and influencing C-level executives.
• Proficiency with Salesforce (SFDC) for pipeline management and forecasting.
• Bachelor’s degree or equivalent experience.

Responsibilities

• Own and grow a defined set of enterprise accounts by driving upsell, cross-sell, and expansion opportunities.
• Build and maintain trusted executive relationships through regular in-person engagement and consultative selling.
• Develop and execute strategic account plans to identify growth areas, expansion pathways, and competitive positioning.
• Drive adoption of PagerDuty’s Operations Cloud by articulating clear business value and ROI.
• Execute complex, multi-product sales motions and partner with Solution Consultants for technical validation and proof-of-concept activities.
• Maintain accurate forecasts and a disciplined pipeline in Salesforce using the MEDDICC framework.
• Collaborate with Customer Success, Product Management, and Renewals teams to ensure customer satisfaction and long-term retention.

Skills

B2B sales

C-level selling

SFDC Salesforce

Quota management

Education

Bachelor’s degree or equivalent

Job description

PagerDuty, Inc. is seeking an Account Executive to drive growth within an established enterprise portfolio, engaging C-level stakeholders to deliver measurable outcomes through the Operations Cloud.

You will lead multi-product sales motions, manage forecasts, and collaborate with Customer Success to ensure retention and expansion. The ideal candidate brings 8+ years of SaaS/cloud sales experience, proven quota achievement, and expertise selling to executives.