Enrollment Success Advocate

Ivy Tech Community College; Indianapolis (IN); Hybrid; USD 40,000 - 45,000; Full time

Benefits offered by this job

Health & Wellness benefits

Retirement plan

Tuition assistance

Paid professional development

Paid time off

Flexible work arrangements

Job summary

Ivy Tech Community College in Indianapolis seeks an Enrollment Specialist to guide new applicants through their first semester, assist with admissions, and manage lead conversion. The role involves coordinating campus events, advising on registration, financial aid, and using Degree Tracker and Schedule Builder.

The position is hybrid, requiring collaboration across admissions, recruitment, financial aid, records, and bursar offices, with emphasis on problem-solving and accurate case notes in

Qualifications

• Associate degree or certification with 3-4 years of relevant experience, or Bachelor’s degree with 1-3 years of experience.
• Experience in higher education or student services is preferred.
• Strong CRM management and lead conversion capabilities required.

Responsibilities

• Serve as primary resource for walk-in and virtual admissions assistance.
• Counsel students through the registration process using Degree Tracker and Schedule Builder.
• Manage caseloads and track notes in the student records system to maximize lead conversion.

Skills

Salesforce

Communication skills

Problem solving

Attention to detail

Event coordination

Multi-tasking

Adaptability

Collaboration

Education

Associate degree or certification

Bachelor’s degree

Tools

Salesforce

Degree Tracker

Schedule Builder

Job description

Ivy Tech Community College in Indianapolis seeks an Enrollment Specialist to guide new applicants through their first semester, assist with admissions, and manage lead conversion. The role involves coordinating campus events, advising on registration, financial aid, and using Degree Tracker and Schedule Builder.

The position is hybrid, requiring collaboration across admissions, recruitment, financial aid, records, and bursar offices, with emphasis on problem-solving and accurate case notes in