Enrollment Navigator: First-Semester Success Coach

Ivy Tech Community College of Indiana; South Bend (IN); On-site; USD 41,000 - 43,000; Full time

Benefits offered by this job

Health & Wellness

Health Savings Account

Dental plan

Vision plan

Wellness rewards

Retirement plan

Paid time off

Education benefits

Tuition assistance

Work-life balance

Job summary

Ivy Tech Community College of Indiana is seeking an Enrollment Specialist to guide students from application through the early weeks of their first semester. You will coach new admits, assist with advising and registration, and connect students to campus resources to support persistence and degree progress.

The role emphasizes enrollment processes, financial aid referrals, and collaborative work with the Enrollment Services team. This on‑site position offers competitive benefits and salary.

Qualifications

• Associate degree required.
• Strong interpersonal and oral/written communication skills.
• Strong administrative and computer skills.
• Ability to take initiative and exercise independent judgment in applying college policies.
• Flexibility to attend meetings or events outside normal working hours.
• Ability to work collaboratively in a team environment.

Responsibilities

• Coach newly admitted students through enrollment steps and first weeks of classes.
• Manage a caseload to promote retention and student success.
• Maintain case notes in electronic student records.

Skills

Interpersonal skills

Communication

Administrative skills

Independent judgment

Meeting flexibility

Team collaboration

Education

Associate degree

Tools

Student information system

Job description

Ivy Tech Community College of Indiana is seeking an Enrollment Specialist to guide students from application through the early weeks of their first semester. You will coach new admits, assist with advising and registration, and connect students to campus resources to support persistence and degree progress.

The role emphasizes enrollment processes, financial aid referrals, and collaborative work with the Enrollment Services team. This on‑site position offers competitive benefits and salary.