Enrollment Strategy Leader

Concorde Career Colleges; Memphis (TN); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Tuition Waiver

Paid Time Off

Retirement Matching

Paid Parental Leave

Competitive Insurance

Pet Insurance

Health Plan Enrollment

Job summary

Concorde Career Colleges is seeking a Director of Admissions to lead recruitment, enrollment and admissions operations. You will manage the team, implement data-driven strategies and collaborate with marketing to meet enrollment goals and diversity objectives.

The role requires strategic leadership, process improvement, and strong stakeholder engagement to ensure a smooth and compliant admissions experience for prospective students across campuses.

Qualifications

• Bachelor’s degree or seven years in admissions, enrollment management, or a related field (required)
• Minimum of five (5) years experience in proprietary in private or public education admissions
• A minimum of three (3) years experience as a Director of Admissions or similar leadership role (preferred)
• Online Instructors Only: Minimum of three (3) years of online experience providing online education
• Experience managing budgets and developing data-driven strategies

Responsibilities

• Develop and implement recruitment strategies and enrollment plans to achieve institutional enrollment goals and support the mission of the organization.
• Meet and exceed budgeted starts through supervising, monitoring and participating in the enrollment process.
• Track all student inquiries to maintain process where they are accurately recorded and distributed
• Manage process and communication to create positive experience for all prospective students or people who interact with admissions
• Oversee the day-to-day operations of the admissions office, including application processing, recruitment events, and communication with prospective students
• Manage accountability for reports being completed accurately and forwarded to the appropriate people in a timely manner.
• Participate in new student orientations, graduations and other activities as assigned
• Deliver coaching and training that enables Admissions Representatives to have the necessary product knowledge to accurately present programs
• Track and implement processes and information that are compliant with federal, state, and institutional regulations regarding admissions processes, including FERPA guidelines
• Oversee the application review process, including the development of admission criteria and policies
• Develop and manage the admissions department budget, ensuring resources are allocated effectively
• Promote strategies to attract and enroll a diverse student body, fostering inclusivity and equity in the admissions process
• Plan and execute recruitment events, such as open houses, campus tours, and college fairs, to engage prospective students and families
• Build relationships with high schools, community colleges, businesses, and other organizations to create pipelines for prospective students
• Work closely with the marketing and communications team to develop targeted campaigns and materials for prospective students
• Analyze enrollment data and trends to inform decision-making and improve the effectiveness of recruitment and admissions strategies
• Monitor and track that enrolled students meet admissions entrance requirements as published in the school catalog and all admissions documents are complete and accurate
• Leverage admissions software and CRM tools to streamline operations and enhance the prospective student experience
• Partner with academic, financial aid, and student services teams to ensure a smooth transition for new students
• Collaborate with retention and student success initiatives to improve enrollment yield and persistence rates
• Serve as a key spokesperson for the institution’s admissions process, representing the organization at internal and external events
• Hire, train and supervise departmental personnel and assure departmental compliance with all local, state and federal laws and regulations and Concorde policies
• Regularly meet with individual Admissions Representatives to review their activity and enhance their skills
• Implement and maintain the approved and compliant training process in developing new Admissions Representatives
• Establish/maintain a high performance team of professional, motivated and engaged staff utilizing effective training and performance management
• Recognizes and rewards employee contributions and achievements
• Other duties as assigned

Skills

CRM software

MS Office

Adobe DC

SharePoint

Higher education admissions

Leadership

Budget management

Data-driven decisions

Communication

Education

Bachelor’s degree

Experience in admissions

Tools

Slate

Ellucian

Salesforce

Job description

Concorde Career Colleges is seeking a Director of Admissions to lead recruitment, enrollment and admissions operations. You will manage the team, implement data-driven strategies and collaborate with marketing to meet enrollment goals and diversity objectives.

The role requires strategic leadership, process improvement, and strong stakeholder engagement to ensure a smooth and compliant admissions experience for prospective students across campuses.