Director of Financial Aid & Student Success

Concorde Career Colleges; Atlanta (TX); On-site; USD 90,000 - 95,000; Full time

Benefits offered by this job

Tuition Waiver

Paid Time Off

Retirement Matching

Paid Parental Leave

Health Insurance

Vision Insurance

Dental Insurance

Pet Insurance

Health Plan Enrollment

Job summary

Concorde Career Colleges is seeking a Director of Financial Aid to lead daily operations, ensure regulatory compliance, and guide a high-performing team. The role focuses on funding programs, student advising, and cross-department collaboration to support retention and success.

The position requires extensive experience in Title IV programs, leadership in higher education financial aid, and a strong commitment to student-centered service. On-campus role with travel as needed.

Qualifications

• HS diploma or bachelor’s with required post-secondary experience as specified.
• Minimum five years of supervisory/leadership experience in financial aid operations.
• Minimum five years’ experience administering Title IV financial aid programs.
• Title IV proprietary education experience (required).
• Must not be in default on Federal Student Loans and must remain in good standing.
• NASFAA credentials or Title IV-related certifications preferred.

Responsibilities

• Lead and manage daily financial aid operations in accordance with regulations.
• Oversee funding programs, including grants, scholarships, work-study, and Title IV loans.
• Supervise and evaluate staff performance to maintain a student-centered, compliant work environment.
• Provide financial literacy and aid counseling to students and families.
• Collaborate with Admissions, Student Services, Registrar, and related departments to support retention.
• Ensure data integrity and compliance with internal and external audit standards.
• Champion operational improvements that streamline processes and enhance student satisfaction.
• Evaluate and implement technology tools for optimized delivery of financial aid services.
• Monitor performance metrics and drive strategic improvements in financial aid effectiveness.
• Maintain, motivate, and develop a high-performing team.

Skills

Funding programs

SIS systems

Project management

Mentoring

Problem solving

Communication

Training

Results-driven

People development

Policy navigation

Autonomy

Innovation

Education

HS diploma/GED with 10 years post-secondary experience

Bachelor's degree in finance, accounting, business, or related field with 6 years post-secondary experience

Tools

Ellucian

Anthology

CampusVue

Job description

Concorde Career Colleges is seeking a Director of Financial Aid to lead daily operations, ensure regulatory compliance, and guide a high-performing team. The role focuses on funding programs, student advising, and cross-department collaboration to support retention and success.

The position requires extensive experience in Title IV programs, leadership in higher education financial aid, and a strong commitment to student-centered service. On-campus role with travel as needed.