Enrollment Specialist I — PACE Programs (Bilingual)

AltaMed Health Services Corp

Los Angeles (CA)

On-site

USD 34,000 - 40,000

Full time

9 days ago

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Benefits offered by this job

Medical, Dental and Vision insurance

403(b) Retirement savings plans with 1

Flexible Spending Accounts

Paid Time Off & Holidays

Paid CME Days

Tuition Reimbursement Program

Job summary

AltaMed Health Services Corp is seeking an Intake Specialist I to coordinate the enrollment process for potential PACE participants. You will work with Enrollment Development Specialists to boost PACE membership and support retention efforts while explaining the full range of PACE services.

The role requires at least two years in healthcare, a valid BLS card, and experience with elderly populations. Strong communication and bilingual skills in English plus Cantonese/Mandarin/Vietnamese or

Qualifications

Associate's degree in healthcare, Business Administration, or related nursing field, or 2+ years healthcare industry experience.
Current BLS certification required.
Minimum 1 year experience working with the elderly and their families in healthcare/community setting.
Marketing or sales experience preferred.
Bilingual English with Cantonese/Mandarin/Vietnamese or Spanish is required.

Responsibilities

Coordinate enrollment process for potential PACE participants.
Collaborate with Enrollment Development Specialists to grow PACE membership.
Upsell and explain PACE program services to participants.
Serve as bridge between Marketing and Operations at the PACE site.
Manage enrollments and daily status reports on outreach and enrollment progress.
Identify referral sources, conduct outreach, and generate enrollment leads.
Ensure compliance with state, federal, and company requirements.