Bilingual Enrollment Specialist I (PACE)

AltaMed Health Services; Pico Rivera (CA); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

403(b) Retirement savings plans with 


Flexible Spending Accounts

Commuter Flexible Spending

Career Advancement & Development

Paid Time Off & Holidays

Paid CME Days

Malpractice tail coverage

Tuition Reimbursement Program

Corporate Employee Discounts

Employee Referral Bonus Program

Pet Care Insurance

Job summary

AltaMed Health Services seeks an Intake Specialist I to coordinate enrollment for potential PACE participants. You will work with Enrollment Development Specialists to enroll and support retention, and serve as the bridge between Marketing and Operations.

You will manage enrollment progress in the CRM, conduct outreach, identify referral sources, and ensure adherence to state, federal, and company requirements while supporting growth of the PACE program.

Qualifications

• Associate's degree in healthcare or related field or 2+ years healthcare experience.
• Current valid BLS certification required.
• Minimum one year experience working with the elderly and their families in healthcare or community setting.
• Marketing/Sales experience preferred.
• Bilingual Cantonese/Mandarin/Vietnamese/English or Spanish/English required.

Responsibilities

• Coordinate enrollment process for potential PACE participants.
• Assist Enrollment Development Specialists to increase PACE program membership.
• Explain and upsell comprehensive services provided by the PACE Program.
• Manage participant enrollments and track progress using CRM system.
• Collaborate with Marketing and Operations; generate enrollment leads through outreach activities.
• Ensure compliance with state, federal, and company requirements.

Skills

Bilingual proficiency

Healthcare industry experience

Marketing/Sales experience

CRM software

Education

Associate's degree in healthcare or related field

Tools

CRM software

Job description

AltaMed Health Services seeks an Intake Specialist I to coordinate enrollment for potential PACE participants. You will work with Enrollment Development Specialists to enroll and support retention, and serve as the bridge between Marketing and Operations.

You will manage enrollment progress in the CRM, conduct outreach, identify referral sources, and ensure adherence to state, federal, and company requirements while supporting growth of the PACE program.