Enrollment Specialist - Hybrid Student Success Champion

Ivy Tech Community College; Indianapolis (IN); Hybrid; USD 40,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision plan

Paid time off

Tuition assistance

Flexible work arrangements

Job summary

Ivy Tech Community College is seeking an Enrollment Specialist in Indianapolis to guide new applicants through their first semester, assist with registration, and support front-line enrollment activities. The role requires CRM proficiency, strong communication, and the ability to manage student caseloads while collaborating with admissions, financial aid, and bursar teams.

The position is full-time, hybrid in Indianapolis, with a salary range of $40,000 to $45,000 based on experience.

Qualifications

• Experience with enrollment or student services in higher education is preferred.
• Proficiency using CRM systems to track leads, applicants, and outcomes.
• Strong communication and problem-solving skills with attention to detail.

Responsibilities

• Assist applicants through enrollment and registration processes.
• Manage a caseload of leads to maximize applicant conversion.
• Coordinate campus enrollment events and outreach activities.
• Support assessment, financial aid inquiries, and related processes.
• Provide bursar and business office guidance for students.

Skills

CRM Proficiency

Communication

Problem Solving

Attention to Detail

Event Coordination

Multitasking

Adaptability

Education

Associate’s degree or higher

Tools

Degree Tracker

Schedule Builder

Salesforce

Job description

Ivy Tech Community College is seeking an Enrollment Specialist in Indianapolis to guide new applicants through their first semester, assist with registration, and support front-line enrollment activities. The role requires CRM proficiency, strong communication, and the ability to manage student caseloads while collaborating with admissions, financial aid, and bursar teams.

The position is full-time, hybrid in Indianapolis, with a salary range of $40,000 to $45,000 based on experience.