Enrollment Specialist (Fully Remote)

Cortica; United States; Remote; USD 42,000 - 66,000; Full time

Job summary

Cortica is seeking an Enrollment Coordinator to serve as the first point of contact for families seeking care. You will guide families through the enrollment process with a warm, patient-centered approach and ensure smooth coordination of next steps.

In this role, you will manage enrollment documentation, scheduling, and system updates in Salesforce and Athena to ensure timely processing, while collaborating with scheduling teams and providers to meet service level agreements and support

Responsibilities

• Serve as the primary contact for incoming patient inquiries, guiding families through enrollment with a warm, patient-centered approach.
• Manage enrollment documentation, scheduling, and system updates across Salesforce and Athena to ensure timely and accurate processing.
• Collaborate with scheduling teams and providers to support families and meet service level agreements.

Job description

• Serve as the primary contact for incoming patient inquiries, guiding families through the enrollment process with a warm, patient-centered approach.
• Manage enrollment documentation, scheduling, and system updates across Salesforce and Athena to ensure timely and accurate processing.
• Collaborate with scheduling teams and providers to support families, demonstrate excellent communication, and meet service level agreements.