Enrollment Specialist

Platinum Coastal Group; San Antonio (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Platinum Coastal Group is seeking an entry-level, on-site role focused on guiding prospective participants through enrollment decisions using consultative, people-focused communication. This position emphasizes direct contact with customers and community members in a face-to-face environment.

You will speak with prospective participants, explain options, answer questions, and help individuals determine next steps while maintaining enrollment follow-up.

Qualifications

• This entry-level role guides prospective participants through enrollment decisions with consultative, people-focused communication.
• Face-to-face, on-site interactions are central to the role.
• Speak directly with prospective participants and explain options.
• Help individuals determine next steps and maintain enrollment follow-up.
• Transferable experience from retail, hospitality, or other people-facing work is valuable.

Responsibilities

• Speak directly with prospective participants.
• Explain available options and answer questions.
• Help individuals determine appropriate next steps.
• Maintain follow-up and support the enrollment process.

Skills

entry-level

customer

customer service

Job description

This entry-level opportunity guides prospective participants through options and enrollment decisions using consultative, people-focused communication.

People contact is central to the role.

This is an on-site position with regular face-to-face interaction. The role is designed for someone comfortable working directly with customers, clients, members, community participants, partners, or onsite coworkers rather than working exclusively behind the scenes.

Where you’ll contribute

• Speak directly with prospective participants
• Explain available options and answer questions
• Help individuals determine appropriate next steps
• Maintain follow-up and support the enrollment process

What helps you succeed: A strong entry-level candidate is personable, dependable, comfortable starting conversations, organized, coachable, and able to communicate professionally in a fast-moving environment. Related experience can be helpful, but transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing work may also be relevant.

Skills: entry-level,customer,customer service