Enrollment Advisor - Face-to-Face Support

Platinum Coastal Group; San Antonio (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Platinum Coastal Group is seeking an entry-level, on-site role focused on guiding prospective participants through enrollment decisions using consultative, people-focused communication. This position emphasizes direct contact with customers and community members in a face-to-face environment.

You will speak with prospective participants, explain options, answer questions, and help individuals determine next steps while maintaining enrollment follow-up.

Qualifications

• This entry-level role guides prospective participants through enrollment decisions with consultative, people-focused communication.
• Face-to-face, on-site interactions are central to the role.
• Speak directly with prospective participants and explain options.
• Help individuals determine next steps and maintain enrollment follow-up.
• Transferable experience from retail, hospitality, or other people-facing work is valuable.

Responsibilities

• Speak directly with prospective participants.
• Explain available options and answer questions.
• Help individuals determine appropriate next steps.
• Maintain follow-up and support the enrollment process.

Skills

entry-level

customer

customer service

Job description

Platinum Coastal Group is seeking an entry-level, on-site role focused on guiding prospective participants through enrollment decisions using consultative, people-focused communication. This position emphasizes direct contact with customers and community members in a face-to-face environment.

You will speak with prospective participants, explain options, answer questions, and help individuals determine next steps while maintaining enrollment follow-up.