Enrollment Specialist

Platinum Coastal Group; Orlando (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Platinum Coastal Group is seeking an entry-level enrollment guide in Orlando, FL to speak directly with prospective participants and explain enrollment options. You will help individuals determine appropriate next steps and support them through the enrollment process in person.

This on-site role emphasizes personable communication, reliability, and organization in a fast-moving environment. Related experience from retail, hospitality, or customer service may be relevant.

Qualifications

• Entry-level position requiring strong communication and interpersonal skills.
• Experience in customer-facing roles is helpful but not required.
• Ability to work in a fast-paced environment and manage enrollments.

Responsibilities

• Speak directly with prospective participants.
• Explain available options and answer questions.
• Help individuals determine appropriate next steps.
• Maintain follow-up and support the enrollment process.

Skills

entry-level

customer

customer service

Job description

This entry-level opportunity guides prospective participants through options and enrollment decisions using consultative, people-focused communication.

People contact is central to the role.

This is an on-site position with regular face-to-face interaction. The role is designed for someone comfortable working directly with customers, clients, members, community participants, partners, or onsite coworkers rather than working exclusively behind the scenes.

Where you’ll contribute

• Speak directly with prospective participants
• Explain available options and answer questions
• Help individuals determine appropriate next steps
• Maintain follow-up and support the enrollment process

What helps you succeed: A strong entry-level candidate is personable, dependable, comfortable starting conversations, organized, coachable, and able to communicate professionally in a fast-moving environment. Related experience can be helpful, but transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing work may also be relevant.

Skills: entry-level,customer,customer service