Customer Experience Coordinator

Platinum Coastal Group Inc; Mirando City (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Platinum Coastal Group Inc in Mirando City, Texas, is seeking an entry-level Onsite Customer Experience Coordinator to help create a positive visit for customers. This role emphasizes direct contact, friendly communication, and coordinating with other teams.

You will greet customers, handle requests, schedule appointments, gather feedback, and identify recurring service opportunities. A personable, dependable, coachable candidate who can start conversations in a fast-moving environment will

Qualifications

• Excellent communication with customers.
• Organized and dependable.
• Willingness to learn and coachable.
• Able to start conversations in a fast-paced environment.

Responsibilities

• Support customer check-ins, requests, appointments, or service touchpoints
• Interact directly with customers throughout their visit
• Coordinate needs with appropriate departments
• Track feedback and recurring service opportunities

Skills

People skills

Communication

Customer service

Job description

This entry-level opportunity helps coordinate the details and interactions that shape a positive onsite customer experience.

People contact is central to the role.This is an on-site position with regular face-to-face interaction. The role is designed for someone comfortable working directly with customers, clients, members, community participants, partners, or onsite coworkers rather than working exclusively behind the scenes.

Where you’ll contribute

• Support customer check-ins, requests, appointments, or service touchpoints
• Interact directly with customers throughout their visit
• Coordinate needs with appropriate departments
• Track feedback and recurring service opportunities

What helps you succeed:A strong entry-level candidate is personable, dependable, comfortable starting conversations, organized, coachable, and able to communicate professionally in a fast-moving environment. Related experience can be helpful, but transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing work may also be relevant.