Enrollment Services Front Office Assistant

Grays Harbor College; Aberdeen (WA); On-site; USD 40,000 - 46,000; Part time

Job summary

Grays Harbor College in Aberdeen, WA is seeking a clerical assistant to support the Enrollment/Student Services department. The role involves front-desk reception, helping students and staff, and handling routine administrative tasks.

You will use Word, Excel, and college systems to prepare documents, manage mail, and assist applicants with the admission and FAFSA processes. Reliability, confidentiality, and teamwork are essential.

Qualifications

• Basic computer skills including Word, Excel, and Outlook.
• Excellent interpersonal & communication skills.
• Must exercise maturity in dealing with peers and confidential information.
• Able to work independently and follow directions.
• Reliable and timely.

Responsibilities

• Office reception, including greeting and assisting students, faculty, staff, and the general public.
• Answer the telephone and take messages.
• Make copies, file documents, fax, scan using Quillix, prepare mailings.
• Use Word, Excel, and other college programs to create/update documents and files.
• Handle the mail.
• Utilize ctclink and/or Student (Verification) Lookup tool.
• Assist potential students with applying to GHC, and completing their FAFSA application.

Skills

Word

Excel

Outlook

Interpersonal skills

Communication skills

Confidentiality

Independence

Reliability

Job description

Summary Job Description

This position will perform clerical duties and assigned projects to support the Enrollment/Student Services department’s objectives.

Typical Duties

• Office reception, includes greeting & assisting students, faculty, staff, and the general public
• Answer the telephone and take messages
• Make copies, make files, fax, scan using Quillix, file documents, prepare mailings
• Use of Word, Excel, and other college programs to create/update documents and files
• Handle the mail
• Utilize ctclink and/or Student (Verification) Lookup tool
• Assist potential students with applying to GHC, and completing their FAFSA application.

Qualifications

• Basic computer skills including Word, Excel, and Outlook
• Excellent interpersonal & communication skills
• Must exercise maturity in dealing with peers and confidential information
• Able to work independently and follow directions
• Reliable and timely

Eligibility Criteria

• Enrolled in 6 credits or more
• Must be meeting Financial Aid Satisfactory Academic Progress (FA SAP)
• Must have their eligibility determined for federal/state financial aid and be awarded in ctcLink
• Have unmet need in their financial aid cost of attendance – $2500 maximum per quarter (generally for students attending full time)

If eligible, you will receive instructions on what to do next.