Financial Aid – Work Study

Grays Harbor College; Aberdeen (WA); Hybrid; USD 21,000 - 28,000; Full time

Job summary

Grays Harbor College in Aberdeen is seeking an Office Assistant for the Financial Aid Office to greet students, faculty and the public in person, by phone, and by email. You will manage intake, file documents, and scan records into the imaging system using MS Word, Excel and Outlook.

The role supports staff with financial aid processes, assists with forms, and helps maintain confidential information with discretion.

Qualifications

• Enrolled in 6 credits or more.
• Must meet FA SAP eligibility and be awarded in ctcLink.
• Ability to handle confidential information with discretion.
• Basic computer skills including Word, Excel, and Outlook.
• Excellent interpersonal and communication skills.

Responsibilities

• Greet students, faculty, staff and public in person, on the phone, and by email.
• Intake, scan, index and file documents with high accuracy.
• Maintain financial aid records using document imaging systems.
• Support Financial Aid Office staff as needed.

Skills

Interpersonal skills

Communication

Maturity with confidential information

Independent worker

Reliable

Education

Enrolled in 6+ credits

Tools

Word

Excel

Outlook

Job description

This position will start on September 16

Summary Job Description

Office reception, includes greeting and assisting students, faculty, staff and general public in person, over the phone, via email and in a virtual environment. Intake, track, and file documents with a high level of accuracy; this includes scanning and indexing paperwork into a document imaging system. Use MS Office suite and Financial Aid Management systems to electronically maintain and update financial aid records. Provide assistance to staff in the Financial Aid Office as needed.

Typical Duties

• Help with Financial Aid Application
• Aid students with the completion of required paperwork requested by the Financial Aid Office
• Assist with document processing
• General communications – Phone – Email – In-person
• Electronic filing and scanning of financial aid paperwork
• Make copies of student paperwork as needed

Employee Qualifications

• Basic computer skills including Word, Excel and Outlook
• Excellent interpersonal and communication skills
• Must exercise maturity in dealing with peers and confidential information
• Able to work independently and follow directions
• Reliable

Eligibility Criteria

• Enrolled in 6 credits or more
• Must be meeting Financial Aid Satisfactory Academic Progress (FA SAP)
• Must have their eligibility determined for federal/state financial aid and be awarded in ctcLink
• Have unmet need in their financial aid cost of attendance – $2500 maximum per quarter (generally for students attending full time)

If eligible, you will receive instructions on what to do next.