Enrollment Services Coordinator – Registration & Records

Harvard University, Faculty of Arts & Sciences; Cambridge (MA); Presencial; USD 65.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Parental leave

Health insurance

Retirement plans

Wellbeing resources

Tuition assistance

Commuter benefits

Descripción de la vacante

Harvard University’s Faculty of Arts and Sciences is seeking an Enrollment Services Coordinator to serve as the primary contact for Registrar’s Office constituents. You will manage enrollment processes, verify student records, and support cross-functional teams across undergraduate and graduate programs.

The role requires 3–5 years of experience, a bachelor’s degree (preferred), and strong organizational and communication skills to deliver high-quality customer service in a fast-paced academic

Formación

• 3 to 5 years relevant work experience.
• Experience working in higher education administration.
• Excellent organizational skills, with the ability to prioritize competing priorities in a complex environment.
• Strong analytical, interpersonal, and written/verbal communication skills.
• Demonstrated commitment to exceptional customer service and attention to detail.
• Proven ability to work independently and collaboratively within a team.
• Ability to handle sensitive and confidential information with professionalism and discretion.
• Proficiency with the Microsoft Office Suite.
• Strong creative problem-solving and critical-thinking skills.
• Experience using student information systems and/or relational databases.

Responsabilidades

• Serve as the primary point of contact for FAS Registrar’s Office constituents and provide information on student and faculty policies.
• Support Enrollment Services: student registration, course enrollment, billing, graduation, Administrative Board and Honor Council processes, and form processing.
• Independently manage complex student record updates and audit for accuracy.
• Work closely with Registrar partner offices and academic departments on undergraduate and graduate student matters.
• Manage student employees and perform other duties as assigned.

Educación

Bachelor’s degree preferred

Herramientas

Microsoft Office Suite

Student information systems

Relational databases

Descripción del empleo

Harvard University’s Faculty of Arts and Sciences is seeking an Enrollment Services Coordinator to serve as the primary contact for Registrar’s Office constituents. You will manage enrollment processes, verify student records, and support cross-functional teams across undergraduate and graduate programs.

The role requires 3–5 years of experience, a bachelor’s degree (preferred), and strong organizational and communication skills to deliver high-quality customer service in a fast-paced academic