Enrollment Services Assistant

University of Pittsburgh; Pittsburgh (Allegheny County); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Retirement match

Health coverage

Paid time off

Tuition assistance

Job summary

The University of Pittsburgh Bradford campus is seeking an Enrollment Services Assistant in the Office of Enrollment Services. This full-time role serves as a key contact for students and parents regarding tuition, fees, registration, and related accounts, supporting staff to assist students during their educational journey.

Responsibilities include administrative support to the Registrar, handling payments, answering inquiries, and maintaining records for about 1,400 students per term.

Qualifications

• High school diploma or GED required.
• One year of relevant office or student services experience.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication.
• Ability to handle confidential information in a dynamic office environment.

Responsibilities

• Provides administrative support to the Registrar and Enrollment Services.
• Processes daily student payments and manages office cash.
• Answers questions from students and families about invoicing, registration, and policies.
• Manages course registration and records for approximately 1,400 students each term.

Skills

Analytical skills

Organizational skills

Communication

Customer service

Education

High School Diploma/GED

Job description

Job Description - Enrollment Services Assistant (26005991)

Bradford Enrollment Services - Pennsylvania-Bradford - ( 26005991 )

Pitt-Bradford is welcoming applications for Enrollment Services Assistant in the Office of Enrollment Services. Reporting to Registrar and Director of Enrollment Services, this full-time position serves as a key point of contact, in person, by phone, and by email, for students and parents regarding tuition, fees, registration, related account and academic matters. This position also works closely with faculty and other staff to support students through their educational experience.

Job Summary

Applies knowledge of programs, procedures, and policies to provide administrative support and assistance in a student services function. Assists current and prospective students and parents.

Essential Functions

• Provides administrative support to the Registrar, including correspondence, reports, and office supply management.
• Handles daily student payment processing and cash management for the office.
• Answers questions from students and parents and resolve problems related to invoicing, registration, and academic policies and procedures.
• Manages course registration and records management for approximately 1,400 students each term.

Requirements

• High school diploma or GED required; formal business school training helpful.
• One year of relevant experience required.
• Strong analytical skills, with the ability to learn and work confidently within student accounting and student records systems.
• Excellent verbal and written communication skills, with the ability to handle sensitive and confidential information appropriately.
• Strong organizational skills, accuracy, and flexibility in a dynamic work environment.

We offer an outstanding benefits package designed to support your long-term wellbeing, including:

• Robust retirement savings: Pitt matches 100% of eligible employee contributions between 3–8% of base salary. After three years, that match increases to 150% — one of the most competitive retirement benefits in higher education.
• Comprehensive health coverage, including group medical, life, vision, and dental insurance.
• Generous paid time off, including vacation, sick, and personal time.
• Education benefit (university-paid tuition) for employee and dependents

Physical Effort

Little physical effort required. Duties are primarily sedentary. May be required to move objects up to 25 pounds occasionally.

The University of Pittsburgh is an equal opportunity employer / disability / veteran.

Assignment Category Full-time regular

Job Classification Staff.Student Services Assistant

Job Family Academic & Student Services

Job Sub-Family Student Services

Campus Bradford

Minimum Education Level Required High School Diploma/GED

Minimum Years of Experience Required 1

Will this position accept substitution in lieu of education or experience? No

Work Schedule Monday - Friday, 8:30 a.m. - 5:00 p.m.

Work Arrangement On-Campus: Teams that work on campus, in an office, or in a lab.

Hiring Range $16.50 - $20.50/hr.

Relocation Offered No

Visa Sponsorship Provided No

Background Check For position finalists, employment with the University will require successful completion of a background check

Child Protection Clearances Not Applicable

The University of Pittsburgh is an equal opportunity employer / disability / veteran.