Enrollment Services Assistant

University Of Pittsburgh - Bradford & Titusville; Bradford (PA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Retirement matching

Health insurance

Paid time off

Tuition benefits

Job summary

Pitt-Bradford is seeking an Enrollment Services Assistant in the Office of Enrollment Services. The role reports to the Registrar and Director of Enrollment Services and serves as a primary contact for students and parents regarding tuition, fees, registration, and related matters.

The position provides support to faculty and staff to enhance the student educational experience and ensures accurate student accounting and records handling.

Qualifications

• Strong analytical skills; learn and work confidently within student accounting and student records systems.
• Excellent verbal and written communication skills.
• Strong organizational skills in a dynamic environment.

Responsibilities

• Provides administrative support to the Registrar, including correspondence, reports, and office supply management.
• Handles daily student payment processing and cash management for the office.
• Answers questions from students and parents and resolves problems related to invoicing, registration, and academic policies and procedures.
• Manages course registration and records management for approximately 1,400 students each term.

Skills

Analytical skills

Verbal and written communication

Organizational skills

Student records systems

Education

High school diploma or GED

Job description

Pitt-Bradford is welcoming applications for Enrollment Services Assistant in the Office of Enrollment Services. Reporting to Registrar and Director of Enrollment Services, this full-time position serves as a key point of contact, in person, by phone, and by email, for students and parents regarding tuition, fees, registration, related account and academic matters. This position also works closely with faculty and other staff to support students through their educational experience.

Job Summary

Applies knowledge of programs, procedures, and policies to provide administrative support and assistance in a student services function. Assists current and prospective students and parents.

Essential Functions

• Provides administrative support to the Registrar, including correspondence, reports, and office supply management.
• Handles daily student payment processing and cash management for the office.
• Answers questions from students and parents and resolve problems related to invoicing, registration, and academic policies and procedures.
• Manages course registration and records management for approximately 1,400 students each term.

Requirements:

• High school diploma or GED required; formal business school training helpful.
• One year of relevant experience required.
• Strong analytical skills, with the ability to learn and work confidently within student accounting and student records systems.
• Excellent verbal and written communication skills, with the ability to handle sensitive and confidential information appropriately.
• Strong organizational skills, accuracy, and flexibility in a dynamic work environment.

We offer an outstanding benefits package designed to support your long-term wellbeing, including:

• Robust retirement savings: Pitt matches 100% of eligible employee contributions between 3-8% of base salary. After three years, that match increases to 150% - one of the most competitive retirement benefits in higher education.
• Comprehensive health coverage, including group medical, life, vision, and dental insurance.
• Generous paid time off, including vacation, sick, and personal time.
• Education benefit (university-paid tuition) for employee and dependents

Physical Effort

Little physical effort required. Duties are primarily sedentary. May be required to move objects up to 25 pounds occasionally.