Enrollment Services Assistant

University of Pittsburgh; Bradford (PA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Retirement savings match (3–8%, up to

150% after 3 years

Health coverage (medical, life, vision

Dental insurance

Generous paid time off

Job summary

University of Pittsburgh, Bradford Campus, invites applications for an Enrollment Services Assistant in the Office of Enrollment Services. The role reports to the Registrar and Director of Enrollment Services and serves as a primary contact for students and parents regarding tuition, fees, registration, and related account matters.

The position supports students through their educational experience and coordinates with faculty and staff to enhance student success.

Qualifications

• High school diploma or GED required; formal business school training helpful.
• One year of relevant experience required.
• Strong analytical skills, with the ability to learn and work confidently within student accounting and student records systems.
• Excellent verbal and written communication skills, with the ability to handle sensitive and confidential information appropriately.
• Strong organizational skills, accuracy, and flexibility in a dynamic work environment.

Responsibilities

• Provides administrative support to the Registrar, including correspondence, reports, and office supply management.
• Handles daily student payment processing and cash management for the office.
• Answers questions from students and parents and resolve problems related to invoicing, registration, and academic policies and procedures.
• Manages course registration and records management for approximately 1,400 students each term.

Job description

Applies knowledge of programs, procedures, and policies to provide administrative support and assistance in a student services function. Assists current and prospective students and parents.

Bradford Enrollment Services

Pitt-Bradford is welcoming applications for Enrollment Services Assistant in the Office of Enrollment Services. Reporting to Registrar and Director of Enrollment Services, this full-time position serves as a key point of contact, in person, by phone, and by email, for students and parents regarding tuition, fees, registration, related account and academic matters. This position also works closely with faculty and other staff to support students through their educational experience.

Essential Functions

• Provides administrative support to the Registrar, including correspondence, reports, and office supply management.
• Handles daily student payment processing and cash management for the office.
• Answers questions from students and parents and resolve problems related to invoicing, registration, and academic policies and procedures.
• Manages course registration and records management for approximately 1,400 students each term.

Requirements

• High school diploma or GED required; formal business school training helpful.
• One year of relevant experience required.
• Strong analytical skills, with the ability to learn and work confidently within student accounting and student records systems.
• Excellent verbal and written communication skills, with the ability to handle sensitive and confidential information appropriately.
• Strong organizational skills, accuracy, and flexibility in a dynamic work environment.

We offer an outstanding benefits package designed to support your long-term wellbeing, including:

• Robust retirement savings: Pitt matches 100% of eligible employee contributions between 3–8% of base salary. After three years, that match increases to 150% — one of the most competitive retirement benefits in higher education.
• Comprehensive health coverage, including group medical, life, vision, and dental insurance.
• Generous paid time off, including vacation, sick, and personal time.
• Education benefit (university-paid tuition) for employee and dependents

Physical Effort

Little physical effort required. Duties are primarily sedentary. May be required to move objects up to 25 pounds occasionally.

The University of Pittsburgh is an equal opportunity employer / disability / veteran.

Assignment Category

Full-time regular

Job Classification

Staff.Student Services Assistant

Job Family

Academic & Student Services

Job Sub-Family

Student Services

Campus

Bradford

Minimum Education Level Required

High School Diploma/GED

Minimum Years Of Experience Required

1

Will this position accept substitution in lieu of education or experience?

No

Work Schedule

Monday - Friday, 8:30 a.m. - 5:00 p.m.

Work Arrangement

On-Campus: Teams that work on campus, in an office, or in a lab.

Hiring Range

$16.50 - $20.50/hr.

Relocation Offered

No

Visa Sponsorship Provided

No

Background Check

For position finalists, employment with the University will require successful completion of a background check

Child Protection Clearances

Not Applicable

Required Documents

Resume

Optional Documents

Cover Letter