Enrollment & Self-Direction Advocate

GT Independence, LLC; Asheville (NC); On-site; USD 24,000 - 34,000; Full time

Job summary

GT Independence is hiring an Enrollment Specialist to conduct on-site and virtual enrollments for individuals receiving financial management services in self-direction programs. You will educate and advocate for self-direction, coordinating with families and support networks to ensure complete enrollment documents and HIPAA-compliant practices.

The role involves outreach to community partners to grow enrollment, and adherence to confidentiality and regulatory requirements.

Qualifications

• 1 year of related field experience.
• Preferred: Associate or Bachelor’s Degree in Business, Human Services/Social Work, or Marketing/Communication.
• Will consider candidates with relevant experience.
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and terminology.

Responsibilities

• Conduct enrollment with the person served and circle of support in a timely manner.
• Ensure enrollment documents are complete and accurate.
• Recommend improvements to internal processes to prevent issues and enhance service experience.
• Maintain confidentiality and HIPAA compliance.
• Perform external outreach to community partners, referral sources, and stakeholders to support enrollment growth and accessibility.

Skills

Administrative procedures

Word processing

Records management

Communication

Education

Associate or Bachelor’s Degree in Business/Human Services/Social Work/Marketing/Communication

Job description

GT Independence is hiring an Enrollment Specialist to conduct on-site and virtual enrollments for individuals receiving financial management services in self-direction programs. You will educate and advocate for self-direction, coordinating with families and support networks to ensure complete enrollment documents and HIPAA-compliant practices.

The role involves outreach to community partners to grow enrollment, and adherence to confidentiality and regulatory requirements.