Enrollment & Retention Specialist

Universal Technical Institute, Inc.; Phoenix (AZ); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Tuition for you and family

Medical/Dental/Vision/Life Insurance

401K

Paid Holidays

Paid Time Off

Paid Parental Leave

Job summary

Universal Technical Institute, Inc. is seeking a Student Services Coordinator to guide student enrollment and retention processes. You will audit files, assist with admissions, and provide centralized academic advising support across campuses.

The role includes collaborating with education teams, processing enrollment changes, and helping with scheduling and reporting. The ideal candidate will have a 4-year degree preference and 2–3 years in education or related fields, with strong computer

Qualifications

• Ability to advise and guide adult students in academic and life-skill matters.
• Excellent customer service, communication and organizational skills.
• Ability to multi-task in a fast paced environment with tight deadlines.
• Positive attitude and willingness to learn.

Responsibilities

• Audits student files and ensures admissions criteria are met.
• Processes enrollment documents and maintains compliance with procedures.
• Provides centralized support for academic advising and retention activities.
• Supports outreach to students returning from LOA or re-enrollment.
• Assists with training, onboarding and mentoring of campus staff.
• Performs additional duties as assigned.

Skills

Advising adult students

Customer service

Communication

Organizational skills

Multi-tasking

Positive attitude

Education

4-year degree preferred

Tools

Word

Excel

Job description

Universal Technical Institute, Inc. is seeking a Student Services Coordinator to guide student enrollment and retention processes. You will audit files, assist with admissions, and provide centralized academic advising support across campuses.

The role includes collaborating with education teams, processing enrollment changes, and helping with scheduling and reporting. The ideal candidate will have a 4-year degree preference and 2–3 years in education or related fields, with strong computer