Enrollment & Reimbursement Processing Specialist

OpenEd; Kansas; On-site; USD 36,000 - 48,000; Full time

Job summary

OpenEd is seeking a Processing Specialist in the United States to review and process student schedules, enrollment packets, reimbursements, and Direct Orders. You will maintain timely communication with families and ensure compliance with policies while handling confidential information with care.

The role emphasizes accurate data entry, 14-day turnaround targets, and collaboration with a support team to provide reliable information to parents and guardians.

Qualifications

• Strong verbal and written communication skills with an ability to engage professionally with others.
• Ability to handle confidential information with discretion.
• Extremely detail-oriented, organized, personable, and patient, with excellent interpersonal skills.
• Proficiency with Google Suite (Gmail, Calendar, Docs, Sheets, etc.).
• Availability to work during traditional business hours in the Mountain Time Zone.

Responsibilities

• Schedule Processing: Process student schedules within a 14-day turnaround, cross-referencing vendor information, reimbursement sheets, documents, internal communication channels, and external websites.
• Reimbursement Processing: Review and process reimbursement claims within a 14-day turnaround, ensuring compliance with company policies. Cross-reference claims with relevant documents, communication channels, and external websites.
• Compliance: Ensure all reimbursement claims align with company policies and guidelines.
• Order Verification: Verify the receipt of orders and address discrepancies with invoices.
• Enrollment Packet Review: Organize and review incoming student enrollment packets to ensure all required documentation is included and in proper order.
• Data Entry: Accurately enter student records into the system and maintain up-to-date enrollment information.
• Procurement Support: Process Direct Orders for necessary supplies and materials to support the procurement process.
• Parent/Guardian Communication: Respond to parent and guardian inquiries in a professional, courteous, and timely manner.
• Effective Communication: Collaborate with colleagues to provide reliable and clear information to families.
• Team Meetings: Attend team meetings as required and contribute to discussions.
• Lead by Example: Foster a supportive environment that aligns with OpenEd’s values, demonstrating professionalism and integrity.
• Compliance Adherence: Adhere to all relevant federal, state, and local regulations, as well as OpenEd’s policies and procedures.
• Other Duties: Perform additional tasks as assigned by management.

Skills

Communication skills

Detail-oriented

Organized

Independent worker

Time management

Education

Associate’s Degree or equivalent

Tools

Google Suite

Job description

OpenEd is seeking a Processing Specialist in the United States to review and process student schedules, enrollment packets, reimbursements, and Direct Orders. You will maintain timely communication with families and ensure compliance with policies while handling confidential information with care.

The role emphasizes accurate data entry, 14-day turnaround targets, and collaboration with a support team to provide reliable information to parents and guardians.